FAQ

Frequently Asked Questions (FAQ)

What products do you sell?

VB Vapes offers a range of vaping products including disposable vapes, pod systems, kits, and accessories from trusted brands.

Are your products authentic?
Yes, we focus on providing genuine products sourced from reliable suppliers.

How long does delivery take?
Delivery times depend on the shipping option selected at checkout. You will receive tracking information once your order has been dispatched.

Can I return vape products?
Due to hygiene and safety reasons, opened vape products cannot be returned. If you receive a damaged or incorrect item, please contact our support team.

How can I contact VB Vapes?
You can contact our support team through our Contact Us page or email us for assistance.

Do I need an account to place an order?
No, you can complete your purchase as a guest. Creating an account allows you to track orders and manage your details more easily.