Return & Refund Policy
Due to hygiene, safety and regulatory reasons, we do not accept returns or exchanges on opened vape products, e-liquids, disposable vapes, pods or related consumable items.
All products are checked before dispatch to ensure they leave our facility in perfect condition.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order details and supporting photos. We will review the issue and provide an appropriate solution.
Unopened products may only be considered for return where applicable and in accordance with applicable consumer laws.
For any questions, please contact VB Vapes customer support.